Last updated: January 2024
This page provides information about how plum-mist processes personal data in accordance with the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA) and the United Kingdom.
plum-mist acts as the data controller for personal data collected through this website. Our contact details are:
plum-mist
42 Industrial Avenue
Yatala QLD 4207
Australia
Email: [email protected]
We process personal data under the following legal bases:
Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications or accepting non-essential cookies.
Processing necessary to perform a contract with you or to take steps at your request before entering into a contract, such as processing enquiries and quotation requests.
Processing necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights. This includes improving our services and website security.
Processing necessary for compliance with legal obligations to which we are subject, such as tax and accounting requirements.
If you are located in the EEA or UK, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you, along with information about how we process it.
You have the right to request correction of inaccurate personal data and completion of incomplete data.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
You have the right to request restriction of processing in certain circumstances, such as while we verify the accuracy of contested data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making.
To exercise any of these rights, contact us at [email protected] with your request. We will respond within one month of receiving your request. If your request is complex or we receive numerous requests, we may extend this period by up to two additional months.
We may request specific information from you to confirm your identity before processing your request.
As we are based in Australia, personal data collected from EEA and UK residents may be transferred to and processed in Australia. We ensure appropriate safeguards are in place for such transfers in accordance with GDPR requirements.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods are determined based on the nature of the data and the purposes for which it is processed.
If you have concerns about how we process your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with a supervisory authority in the EU member state or UK where you reside or work, or where the alleged infringement occurred.
We may update this GDPR information periodically. Changes will be posted on this page with an updated revision date.